Last updated: August 10, 2026

1. Acceptance of these terms

These Terms of Service ("Terms") are an agreement between you and Jenson Chu ("we", "us", "our"), the individual developer and operator of the MyMatcha iOS app and this website (together, the "Service").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

2. Who can use MyMatcha

You must be at least 13 years old to use MyMatcha. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

You may not use the Service if you have previously been removed from it, or if doing so would be unlawful where you live.

3. Your account

• Provide accurate information when you sign up, and keep it current.

• Keep your password confidential. You are responsible for activity that happens under your account.

• Do not impersonate another person or misrepresent your affiliation with anyone.

• Do not share your account, or create an account on someone else's behalf without permission.

• Tell us at support@mymatchaapp.com if you believe your account has been accessed without your authorization.

4. Your content stays yours

You keep full ownership of everything you post: your reviews, ratings, photos, comments, bio, and cafe suggestions ("Your Content"). We do not claim ownership of it.

To operate the app, we need your permission to actually show it. So you grant us a limited, non-exclusive, royalty-free licence to host, store, reproduce, and display Your Content within the Service, for the purpose of running and improving MyMatcha and making your content visible to other users as the app is designed to do.

This licence is deliberately narrow. It does not let us sell your content, license it to third parties, or use it in advertising. It lasts only as long as you keep the content on the Service, and it ends when you delete the content or your account, other than for copies retained in routine backups for a limited period.

You are responsible for Your Content. By posting it you confirm that you own it or have the right to post it, and that it does not infringe anyone else's rights.

5. Acceptable use and zero tolerance

There is zero tolerance for objectionable content and abusive behavior on MyMatcha. Content that violates these rules will be removed, and the accounts responsible may be suspended or terminated without notice.

You agree not to post, upload, or share content that:

• Is hateful, or attacks or demeans a person or group based on race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, or age

• Harasses, bullies, threatens, intimidates, or targets any individual

• Is sexually explicit, pornographic, or sexualizes minors in any way

• Depicts or promotes violence, self-harm, or illegal activity

• Is defamatory, knowingly false, or deliberately misleading

• Is spam, a scam, or unsolicited commercial promotion

• Infringes anyone's copyright, trademark, privacy, or other rights

• Contains another person's private information, or a photograph of someone posted without their consent

You also agree not to:

• Impersonate anyone, or operate fake or automated accounts

• Post fraudulent reviews, or manipulate ratings, badges, or leaderboards

• Scrape, crawl, or bulk-collect data from the Service

• Interfere with, disrupt, probe, or attempt to gain unauthorized access to the Service or its infrastructure

• Attempt to circumvent our content filtering, reporting, or blocking tools

• Use the Service for any unlawful purpose

6. Reporting, moderation, and enforcement

MyMatcha gives you three tools for dealing with content and people you do not want to see, and we take them seriously:

• Filtering. The app screens text for prohibited language before it is posted, and refuses posts that contain it.

• Reporting. You can report any review, comment, or user from within the app. Reported content is hidden from you immediately, and the report goes to us for review.

• Blocking and muting. You can block a user, which removes them from your experience entirely, or mute them to hide their activity while remaining connected.

We review reports and act on them within a reasonable time. Depending on what we find, we may remove content, issue a warning, restrict features, or suspend or terminate an account. We may act on a violation whether or not it was reported, and we may remove content we consider objectionable at our discretion.

No filter catches everything, and automated screening is not a substitute for reporting. If you see something that breaks these rules, please report it in the app or email support@mymatchaapp.com.

7. Cafe information and ratings

MyMatcha lists cafes using information from a curated catalog, from publicly available sources, and from user suggestions. We cannot guarantee that any of it is accurate, complete, or current. Names, addresses, hours, menus, and whether a cafe is still open all change, sometimes without notice. Please confirm details with the cafe before relying on them.

Ratings, scores, reviews, and tags are the personal opinions of the users who wrote them. They are not statements of fact, and they are not endorsements or assessments by us. We are not responsible for your experience at any cafe you find through the app.

Listing a cafe is not a claim of affiliation with, sponsorship by, or endorsement from that business.

8. Third-party services

The Service relies on Apple (including the App Store, Maps, and push notifications) and on Supabase for hosting, authentication, and storage. Your use of the Service is also subject to Apple's applicable terms. We are not responsible for third-party services, and their availability is outside our control.

9. Apple-specific terms

These terms apply because MyMatcha is distributed through the Apple App Store:

• These Terms are between you and us only, not with Apple. Apple is not responsible for the app or its content.

• Apple has no obligation to provide maintenance or support for the app.

• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund your purchase price if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.

• Apple is not responsible for addressing any claim you or a third party may have relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.

• Apple is not responsible for investigating, defending, settling, or discharging any third-party claim that the app infringes intellectual property rights.

• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.

• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

10. Termination

You can stop using MyMatcha at any time, and you can delete your account from Settings → Delete Account in the app. Deletion is permanent and removes your content, as described in our Privacy Policy.

We may suspend or terminate your account if you violate these Terms, if your conduct creates risk or legal exposure for us or other users, or if we are required to do so by law. Where circumstances allow, we will give you notice and an explanation.

Sections 4 (as to backups), 7, and 11 through 15 survive termination.

11. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that any content in the Service, including cafe information and user reviews, is accurate or reliable.

12. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or relating to your use of the Service, whether based in contract, tort, or any other theory, and whether or not we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You agree to indemnify and hold harmless Jenson Chu from any claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising out of your content, your use of the Service, or your violation of these Terms or of anyone else's rights.

14. Changes to these terms

We may update these Terms as the Service changes. When we do, we will revise the "Last updated" date at the top of this page, and for material changes we will give you notice in the app before they take effect. Continuing to use the Service after a change means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. You and we agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in New York, and you consent to the jurisdiction of those courts.

If any provision of these Terms is found unenforceable, the rest remain in full effect. Our failure to enforce a provision is not a waiver of it.

16. Contact us

Support and general questions
support@mymatchaapp.com

Privacy questions and requests
privacy@mymatchaapp.com

MyMatcha is operated by Jenson Chu. You can also reach us using Send Feedback inside the app, under Settings.